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    • Home
    • FAQs
    • Enter Connect360
    • Order Batteries
    • Request Help
    • Benefits
  • Home
  • FAQs
  • Enter Connect360
  • Order Batteries
  • Request Help
  • Benefits

User Information Centre

User Information CentreUser Information CentreUser Information Centre

Guidance and support for customers of Energia Connect360

Learn how to use Connect360:

Introductory Information

Introductory Information

Introductory Information

  1. Why C360 
  2. Case Studies
  3. Benefits of the service

Further Info

How to get set up

Introductory Information

Introductory Information

  1. Install Video guidance 
  2. Usage Guidance Document
  3. Click for Portal access 

I need help

How to operate the Platform

How to operate the Platform

How to operate the Platform

  1. Guidance Document
  2. 10 Ways to get more from the Portal
  3. FAQs

Book Support

Expand your monitoring

How to operate the Platform

How to operate the Platform

  1. Browse additional sensors 
  2. Add a new user to your account
  3. Order New Lithium Batteries

Get a quote

About the service

What is Connect360

Connect360 is a Smart monitoring platform provided to Energia customers from Cognition World. The service helps businesses monitor and report on their energy usage to help us all achieve our aggressive decarbonisation targets. As well as access to an exclusive tariff, customers are also able to demonstrate they are actively monitoring their energy use with a view to reduce waste, increase efficiency and become more sustainable.

Who owns the Smart Devices?

Customers own the smart hardware which you pay for over 6/12 months as part of your regular bill – so there are no upfront costs for you. Once the devices are paid off you only pay a small monthly subscription for the connectivity and access to the platform.

Why are these better than domestic monitors?

These clever devices are industrial-grade, low power, low bandwidth wireless devices. This means the devices are robust enough for most business environments and can process and display large volumes of data at scale, in real-time. The lithium batteries last a number of years and are easily replaceable. The portal is designed for busy managers who want simple KPIs to help them target specific areas of interest.

Can I add more devices to my subscription?

Yes, you can add a range of monitoring devices from wireless temperature, humidity, CO2 and motion to Gas and fuel. You can procure extra devices directly at support@cognition.world

Will I lose my data if I move around my devices?

No, Cognition World keep all historic data for the lifetime of all subscriptions.

(c) 2023 Cognition World

See how it works:

See how to take charge of your asset performance and energy consumption - and save money while your business becomes more sustainable.

Technology & Service Provider:

Cognition World logo

Stop guessing!

Management data that makes an impact!


Contact: connect360@cognition.world

Copyright © 2023 Connect360 - All Rights Reserved.








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